European hi tech
Dispatcher / Receptionist
February 2013 — September 2013
• Kept customers informed by forwarding notice of item availability, shipment date and method, and current status; answering questions.
• Answered phones
• Made appointments
• Filed paperwork
• Spoke to warranty companies for approvals on repairs.
• Requested payments for repair orders.
• Made shipment arrangements for pick-ups and drop offs.