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Stephanie Feliciano

Stephanie Feliciano

MTS - System Analyst/Programmer

Verizon

MTS - System Analyst/Programmer at Verizon

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Verizon

MTS - System Analyst/Programmer

· Tests, enhances, debugs and builds the web services to be executed across the company front-end applications.
· Handles production issues in a timely manner.
· Designs and builds the Verizon qualification engine using the C# language.
· Handles calls with clients to discuss business requirements.
· Validates XML files against associated XSD.
· Works with multi-tier solutions in Visual Studio 2010 to implement the data access layer and business logic layer.
· Develops and document the qualification web service for external partners.
· Collaborates with ITO/External teams to turn around and route IRs.
· Involved in the production certification and deployment process.
· Analyzes impacts of project phases and PCR requests.
· Creates and documents guidelines for internal team processes.

· First Project: VAS Migration

Career medium 01
Career

Attorney for Students

Web Developer I

· Organize and revamp pages and subpages of existing content.
· Create header and banner graphics for home page.
· Used basic HTML to create and style website.

Texas State University Student Affairs

Student IT Assistant II

· Provide technical support to faculty & students in approximately 25+ offices.
· Deployed and reimaged over 35 computers with Windows 7.
· Completed approximately 150+ work tickets to date.
· Troubleshoot, diagnose & find solutions for hardware, printer, and software problems on
WinXP/Win7 workstations.
· Backed up over 200 profiles onto our backup server.
· Maintained documentation of support calls and work performed.

Career medium 05
Career
Career medium 05

Saltgrass Steakhouse

Head Hostess

· Communicated with management, kitchen staff, and serving staff to ensure effective customer flow.
· Planned out the seating chart and organize the reservations (planning is everything when running an effective host stand).
· Worked in a fast paced and high stress environment.

Career

Macaroni Grill

Hostess

· Instructed new employees in work routines, assigned work areas and checked attendance and reports employees' time.
· Responsible for up to 20 staff members at a time.
· Insured food was presented properly and of finest quality.

Career medium 05
Career

Texas State University

BBA, Computer Information Systems & Quantitative Methods

Texas State University-San Marcos

Bachelor of Business Administration, Computer Information Systems

Northeast Lakeview College

BBA, Computer Information Systems