October 2012 — Present
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Digital Consultant at Acxiom
· Manage trusted relationships with clients and develop a thorough understanding of their business challenges.
· Provide excellent customer service to Google's advertisers. Proactively and creatively identify and solve client problems.
· Analyze data trends and client performance, develop solid strategic sales plans, prepare and deliver sales pitches and sales presentations directly to clients or agencies that optimize the market potential for a client.
· Leverage all available resources including Optimization, Marketing, and Technical Support to add value to our advertisers' business. Identify opportunities to increase advertiser performance, ROI and investment.
· Develop case studies of successful campaigns in order to share insights with customers and to serve as an evangelist at targeted events and conferences.
· Leverage on this strategic partnership and hence grow their accounts.
· Constantly think of creative ways to improve our relationships with our clients and grow client revenue.
· Persuade clients of the wider strategic opportunities.