Account Manager, Enterprise Solutions
October 2009 — Present
Primary contact for portfolio of strategically important clients, including high-profile and high-revenue generating merchants. Responsible for recommending strategic business & technical solutions to the existing PayPal account and cross-selling PayPal as a payment and processing alternative for additional business interests owned or controlled by merchants.
•Leadership: Spearhead all day to day operations of processing relationship while acting as liaison between departments of PayPal to maintain and grow the merchant relationship.
•Cross Discipline Planning: Collaborate with Relationship Managers and Large Enterprise Sales on devising growth strategies and opportunities, execution of upsells, marketing, and stream lining processes.
•Accomplishment: Oversee onboarding and incorporation of newly assigned accounts to ensure successful product integration and best practices.