Bachelor of Business Administration (B.B.A.)
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Managed to get a first look and take action in business development, financial reporting, cost accounting, data entry, and archiving fields. Used a different variety of SQL based softwares, been in the process of preparing feasibility report of a new business. This internship taught a lot about financial terms, international trade, new business development, structure of a professional organizational and internal communications. Mainly, I've gained a vast experience of the professional life.
I've been working on this position involving day-to-day interactions with the customers, solving almost all kinds of problems in a timely manner. This position is the final contact with the customer and the AppleCare advisors where I have to answer queries and solve problems while coordinating with other departments, such as engineering, sales and service points of the company. This position is also serving as a technical support specialist during high call volume. But most importantly, my main role is to educate the customer and provide the best support there ever was.
Worked closely with the senior accountant in accounts receivable and payable departments. Gained experience in accountancy in general, local tax and labor law, financial statements, new business development procedures, feasibility and swot analysis, financial reports of current and past accounts and cost accountancy. I've gained experience about building an organizational from bottom to the top by involving in every aspect.