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Simi Mann

Simi Mann

Client Delivery Consultant (Project Manager)

Survey Sampling International

Los Angeles, Other

Client Delivery Consultant at Survey Sampling International


Survey Sampling International

Client Delivery Consultant (Project Manager)

-Manage client expectations for online market research projects from questionnaire design and programming through sample fulfillment and data deliverables.
-Exceed client expectations through flawless delivery.
-Coordinate internal resources for project support.
-Provide guidance and troubleshoot project challenges during fielding.
-Consult with clients to leverage data collection services to meet research objectives.
-Collaborate and support Sales and Client Services in driving revenue growth through client relationship development that leads to referrals and repeat business.
-Communicate project updates and status in a responsive and consultative manner throughout project field.
-Administer internal customer relationship information at the project level through efficient project documentation.

Career medium 01
Career medium 06

U.S. Department of State

VS Foreign Service Officer - Social Media

Awarded Certificate of Appreciation - Bestowed by Secretary of State John Kerry

-Developed and implemented a public relations campaign on social media sites, including Facebook, Twitter, and YouTube, to communicate and reach out to youth in Barbados for the U.S. Embassy in Barbados.
-Conducted research on the economic situation, prepared graphic representations of economic data, and prepared informational material for the U.S. Embassy website and linked that material through social media sites.
-Connected young people in the United States with young people in the Caribbean through an online platform for blog posts, videos, and photos of their respective communities.
-Moderated and monitored those blog sites and social media sites.


Chapman University

Research Assistant

-Proofread, edited, and organized drafts for social movement theory project.
-Conducted original internet based research of social movements in Middle East, India, U.S, and South America through eJournals.
-Collaborated with theoretician and tactician James Lawson on nonviolent social movements on drafts for book chapters.
-Created and moderated final exams for a group of 20 undergraduate students.
-Graded and evaluated the performance of 20 students throughout the semester.

Career medium 06
Career medium 06

U.S. Department of State

Public Diplomacy Intern

Awarded Certificate of Appreciation - Bestowed by Secretary of State Hillary Clinton.

-Designed and implemented a key database of Pakistani-American experts for foreign policy programs
-Curated, vetted and made recommendations for content on U.S. elections process for the U.S. Embassy in Kabul, Afghanistan.
-Coordinated, researched, and organized ways to improve a database of publications produced by the IIP Bureau.
-Direct and frequent communication with 20 U.S. embassies and consulates in South and Central Asia.
-Provided logistical support for foreign delegates during the U.S.-India Strategic Dialogue and Higher Education Dialogue in June led by Secretary of State Hillary Rodham Clinton.
-Briefed Foreign Service officers who were on their way out to overseas missions.
-Assisted with webcasts that connected high-level officers, with overseas missions by sifting through questions from social media users (Facebook, Twitter, Youtube, etc.)


American Cancer Society

Volunteer Coordinator

- Recruit required number of volunteers
- Recruit volunteers to commit to one-day, short-term, and long-term volunteer
projects with ACS.
- Present ACS to campus and local community organizations, student groups,
faculty, and staff to obtain volunteers, and collaborate on service events.
- Support training of all volunteers.

Career medium 05
Career medium 02

Sangrur Army Public School

Basketball Coach and Program Coordinator

-Developed and implemented a two week basketball clinic for both male and female students, ages 14 to 16.
-Advertised the clinic by creating and handing out flyers throughout the city at other schools, registered students for the clinic and was in charge of organizing other coaches during the two week clinic.
-Instructed students on fundamental basketball techniques and game theory.
-Communicated with parents, coaches, and community members in Punjabi on a daily basis.



Sales Consultant

-Met operational expectations by implementing and maintaining high retail standards.
-Dealt with inquires and complaints.
-Managed deliveries from suppliers and organized and categorized inventory
-Ensured me and my team enhanced and delivered good customer service.

Career medium 03

Chapman University

Master of Arts (M.A.), International Relations and Affairs

California State University-Los Angeles

Bachelor of Arts (B.A.), Political Science, Pre-Law, English

Irvine Valley College

Associate of Arts (A.A.), Political Science and Government

University of California, Irvine