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Sidnie Jacobs-Allen

Sidnie Jacobs-Allen

Medical Biller/Coder Gastroenterology Division

University of Pennsylvania Hospital

Voorhees, NJ


University of Pennsylvania Hospital

Patient Coordinator/EHR

Assisted with general insurance issues, disputes, patient questions and concerns
Acted as a liaison between nurses, providers and patients
Ensured and assisted with smooth check-in process
Face to face and telephone interaction with patients, family members, insurance companies, Physicians offices and hospitals in an effort to facilitate best possible care of patients by providers
Obtained, reviewed and organized electronic health records of patients for providers
Scheduling appointments
timely submission of medical claims also collecting, posting and managing account payments and following up with insurance companies
reviewing surgery reports, assigning proper billing codes
followed-up with insurance carriers for unpaid claims, appeals
Reviewed patient bills for accuracy and completeness, obtained any missing information and add to the claim prior to submission
Prepared and submitted clean claims to insurance companies either electronically or by paper
Prepared, reviewed and send patient statements
Answered questions from patients, clerical staff and insurance companies
Followed up on unpaid claims within standard billing cycle timeframe
Called insurance companies regarding claim rejections, denials, or discrepancies in payments if necessary
Identified and billed secondary or tertiary insurances
Verified patients Insurance before patient was seen in the office.
Provided appropriate coding on the patient’s medical history, diagnosis, tests and treatment
Accurately recorded the patients insurance details into the system
Corrected and resubmitted claims to third party payers
Performed various collection actions including contacting patients by phone
*Knowledge of insurance guidelines especially Medicare and state Medicaid

Career medium 03
Career medium 04

Virtua Mount Holly Rehabilitation Center

Rehabilitation Coordinator/ Long-term care

Responsibilities were to: Create and implement calendar activities for long term care residents
Duties included: collection of assessment data/medical information to better assist rehab clients
Assisting coordinator with billing and medical records
Filling in for other administrative support personnel at reception desk on an as- needed basis Screen phone calls and greeting visitors, directing them to the appropriate unit
Handled the tasks of providing innovative strategies and plans for the development and satisfaction of clients
Responsible for the support of special projects, preparation and implementation of daily activities
Handled the tasks of designing bulletin boards, and coordinating theme events
Ensured that basic requirements for safety of residents are met
Adhered to the Star Standards to achieve core competency


Kelsch Associates

Residential Manager

Supervised a staff of fourteen as well as acting as an assistant manager of three additional group homes

Delegated assignments, regularly conduct client meetings to discuss IHP goals, behavioral health, recreational activities
Handled the responsibilities of answering phone calls and troubleshooting issues
Accounted for the budgeting and accounting of client spending
Assigned duties and evaluate personnel performance
Coordinated meetings, conferences and events
Responsible for payroll coordination, maintaining records of attendance, hours of the employees and inventory
working schedules of staff
Responsible for administering daily medication and conducting med count
Responsible for maintaining confidential documents and reports Write letters and proof read written documents and correspondences
Acted as a liaison with state Providers and Social Workers
Met the requirements for CPR, First Aid, Epilepsy, Diabetes and Crisis intervention

Career medium 03
Career medium 01

Bellevue Hospital Center

Coordinating Manager

Responsibilities were to: Assist the Directors of the MIS and Community Affairs Department

Developed the hospital intranet Assist internal departments in the practice of facilitating information throughout the hospital via fliers, bulletin boards, intranet web updates, Power point presentations and meetings
Coordinated and conducted surveys to determine best hospital practices for patients and clients
Acted as a liaison between the hospital and outside vendors to procure instruments and materials for optimal performance by hospital staff
Organized and participated in events for patients and internal staff
Provided fact sheets and qualitative data to assist managers in determining opportunities and strategies for overall improvement
Conducted and assisted in several instructional classes for medical students and hospital staff
Assisted in HIPPA compliance and regulation instructions
Responsible for chairing monthly meeting to manage various projects
*Received an award for talented performance and technical participation in a hospital documentary


Manor College, Jenkintown, PA

Letter of Completion, Medical Coding

Online Course

Network Learning Institute, Mt. Laurel, NJ

Letter of a Completion, Medical Billing and Coding Specialist

ICD-9, CPT, Microsoft Suite

Burlington County College, Pemberton, NJ

Medical Terminology, Anatomy and Physiology

Metropolitan College of New York

Masters is Science, Administration

Metropolitan College of New York

Bachelors, Human Services