Australia and New Zealand Banking Group Co., Ltd. Shanghai Branch
IT Helpdesk
May 2013 — August 2013
- Coordination between staff and technical support team
- Daily system maintenance
- Coordination between staff and technical support team
- Daily system maintenance
- Proposal drafting
- Relationship maintenance with clients abroad
- Contact with clients abroad
- Bench marking the suppliers or manufacturers for clients
- Data collection
- Administrative reports writing
Major Courses: Big Data Analytics, Key Account Management, Customer Insights, Brand Portfolio, Strategic Retail, Marketing Communication, CRM, etc.
Major Courses: Strategic Management, Operation Management and Project Management, Luxury Markets, etc.