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Shereda Jackson-Summers

Shereda Jackson-Summers

Columbia, SC

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BlueCross BlueShield of South Carolina

Customer Service Coordinator

Collect payment for premiums on new Affordable Care Act Plans, assist agents and member how to walk through the federal market place to apply for a subsidy, go over claims and or billing information if needed with members. I also assist in the Marketplace application process with the Shop and Apply and e-bill site for our new BlueEssential plans making dummy accounts to ensure that the accounts transferred properly from the website to CES/CICSJ system. Also answered calls pertaining to the 2.4% industry fee effecting vision and dental stand alone policies.

Career medium 06
Career
Career medium 06

Mercy

Patient Access Representative

By using EPIC schedule appointments, register walk-in lab and radiology patients via phone and or video, pre-register patients for surgical procedures, communicates benefits and collect deductibles /co pays and balances rendered for services using Recondo system and Trust Commerce Banking system. Making and Receiving 100 or more calls a day. I also, trained new employees scheduling and registration process.

Career

Lexington Medical Center

Patient Access Representative

Register patients, ensuring that the billing address and insurance information is accurate to create a clean claim using Meditech and Emdeon. I help correct any errors with medical record numbers so that OR review could promptly initiate their charts. Also collect co-pays or monies toward deductible for services rendered. I floated to assist other department when needed. I order supplies for department from in and outside vendors. Also assisted with workflow of Epic project that went live May 2013*

Career medium 04
Career
Career medium 05

City of Columbia

911 TELECOMMUNICATOR

Answered emergency and non-emergency calls, analyzed and entered information into C.A.D. system, dispatch proper agency to the calls. I entered individuals, weapons, items and vehicles into NCIC/Sled files. Relayed findings back to the requesting officer. •Returned employment of this agency two times during 98-08•

Career

Midlands Technical College