Dave Ramsey - Ramsey Solutions
Church Advisor/Coordinator Support
August 2012 — Present
Coordinator Support - Provide technical web support to Coordinators. Post classes and enter orders. Process check payments and submit orders. Collect returned payments and unpaid invoices. Clean and maintain database records. Qualify cold call lists. Schedule conference calls and screen voice mails. Answer non-sales product questions by clients. Assist clients with class promotion and facilitation. Provide online support to clients.
Church Advisor - Provide coaching and relevant educational resources to churches implementing a stewardship ministry. Create, develop, and nurture relationships built with leads while on the phone. Teach and work with church leaders and volunteers to cast vision and convey the importance of their stewardship ministry. Provide excellent customer service. Enter orders from customers for literature, classes, or class materials. Respond to requests for information about our products and training classes received from our website, in person at conferences, or by referral. Generate new business by telephone cold calling, lead and referral follow-up. Use emails to reinforce conversations or promote products and sales.