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Shelby Carlson

Shelby Carlson

Front Desk Lead Hostess

Seastar Restaurant and Raw Bar

Maple Valley, WA




"Feed your faith, and your fears will starve to death." "If we did all the things we are capable of, we would literally astound ourselves."

Seastar Restaurant and Raw Bar

Front Desk Lead Hostess

• Superior hospitality
• Excellent verbal and written communication skills
• Exceptional customer service and attention to detail
• Understands and meets holistic company goals
• Team player and communicates actions and decisions thoroughly and effectively to team members
• Maximizes capacity for business through strategic planning and promotion
• Self-motivated and highly proactive in completing tasks

Career medium 04
Career medium 06

Red Robin

Certified Designated Trainer: Server and Host

• Coordinated and facilitated extensive training for all new hires
• Worked with management in creating more efficient practices
• Promoted company values, objectives, and principles
• Worked well in fast-paced, high-stress environment
• Encouraged team effectiveness through extensive team support
• Leader in Royalty Card sign-ups
• Employee of the Month August 2012


Seattle Pacific University

Bachelor of Arts, Cum Laude, Communication Studies

Minor: Business Administration