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Sheila Pierfelice

Sheila Pierfelice

Talent Supply Chain Lead








Talent Supply Chain Lead

Provide talent management services to ensure supply meets business demand.

Career medium 03


Training Manager

 Reduced overall training costs through the design, development and global implementation of a Lotus Notes education management system.
 Implemented computer-based training.
 Increased corporate revenues through the implementation of a sales force Automation system (30% lift in Insurance Sales Associate Productivity)
 Improved employee productivity and customer satisfaction through the
 Development of both an on-line and instructor-led brokerage-training curriculum.
 Offered personalized learning 24 hours a day, 7 days a week to all J&H
 Reduced the need for systems training by 30% through the creation of performance support systems.



Corporate Vice President: Performance Solutions

 Established new Learning and Organizational Effectiveness function.
 Established Succession Plan for C-Level Executives, Regional Directors and Branch Managers. Results included development of a Branch Manager Bench with a 30-Day Maximum Time-to-Fill Ratio.
 Established a company-wide Leadership Model and Branch Manager, Regional Director, Sales Director and Private Client Advisor Success Profiles. Aligned staffing, performance management, development and assessment to these models.
 Built out Executive Development learning and development strategy and curriculum.
 Established a financial advisor training and development program with an industry benchmark return-on-investment of 12 months.
 Achieved measurable business impact from learning initiatives such as the reduction in turnover, increase in net new assets and revenue, reduction in T&E, FTE reduction, and increase in market share.
 Built out a learning, talent and performance management infrastructure.

Career medium 04
Career medium 04


Director - Learner Capability

 Established a new cross-divisional learning function with learning executives in S. Africa, Australia, UK, Asia and the United States
 Increased employee productivity by providing each employee with a customized on-line certification program focused on his or her direct business requirements.
 Reduced overall training costs through the establishment of a standard instructional design approach and the implementation of a global educational management system.
 Educated our customers, partners and employees through the establishment of a single global learning environment.
 Broke through cultural barriers by offering learning solutions in a variety of geographies, languages and learning styles.
 Accelerated market penetration by rapidly educating our sales force on new products and programs. – Increased product speed to market by 80%.
 Reduced overall training costs by 50% by employing an outsource model for staffing.



Global Talent Management Consultant

• Created competency pipeline with performance management, development and talent planning alignment
• Aligned competency pipeline to new organizational compensation leveling schematic
• Initiated brand recognition initiative focused on employment branding for talent sourcing and selection
• Changed the approach to selection to incorporate more rigorous diagnostic assessments and integration of specific competencies
• Defined a strategic onboarding approach
• Recommended an approach to assess and take action around employee engagement challenges
• Instituted a strategic learning and development measurement strategy and piloted it within the 5 week lean program
• Partnered with CFO in defining the culture, norms and goals within his function.
• Shifted development approach from course based to program specific. The programs are targeted towards key talent gaps, high potentials and individuals going through major career turns
Partnered in the implementation of a talent sourcing technology

Career medium 05
Career medium 03


Director Organizational Effectiveness & Alignment

* Talent Management, Development, Assessment & Evaluation
* Organizational Development, Teambuilding, Coaching
* Performance Management
* Organizational Design, M&A Activities
* Change Management: Methodology, Practice & Execution
* Organizational Transformation: IT, HR, Globalization
* Learning & Development: Executive Program Analysis & Evaluation
* High potential identification and action
* Employee engagement


SPX Corporation

Director Organizational Development and Talent Management

Improve business results by designing and implementing strategic talent management solutions (via pipelines, workforce planning, etc). Establish and align organization to core values. Develop a deep bench of ready-now successors for executive positions and critical roles. Facilitate organizational alignment to strategic business goals by cascading the strategy throughout the organization and into individual performance plans. Grow organization capabilities.

Career medium 06
Career medium 06

SPX Corporation

Director Leadership Development

Responsible for Executive and Leadership Development, Organizational Development, Talent Management, Strategy Deployment, Organizational Design, Executive Coaching, Management Practices and overall LOB organizational effectiveness


Bank of America

Senior Vice President, Chief Learning Officer

 Spearheaded enterprise business skills initiative focused on improving end to end business skills throughout the leadership pipeline in order to drive competitive advantage and reduce risk during the financial down-turn.
 Established new enterprise learning function servicing over 250,000 Global associates.
 Responsible for service delivery model establishment and integration of people management processes and infrastructure. (Talent Management, Performance Management, Learning and Staffing). Reduced regulatory risk by establishing an enterprise compliance training function that resulted in significantly improved audit ratings.
 Created strategy and implementation of global learning and workforce management infrastructure, processes and standards
 Provided on-boarding, leadership, management, credit and compliance training to over 250,000 Associates world-wide
 Created and chaired enterprise Learning Council to drive business –centric innovation and learning best practices

Career medium 02

Ohio University

BA, German

University of Phoenix

Master's degree, Organizational Leadership