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Sharita Willingham

Sharita Willingham

Teller

Wells Fargo

Hardeeville, SC

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Wells Fargo

Teller

-Performing accurate transactions such as accepting deposits and loan payments, verifying cash and endorsements, cashing checks within my authority limits and obtaining further authorization when necessary, issuing money orders, cashiers checks and redeeming savings bonds.
-Greeting and smiling at customers.
Using the customers name at least three times with every transaction.
-Thanking each customer for being a valued customer.
-Refer customers to branch personnel as needed.
-Preparing individual daily balance of teller cash transactions as well as other reports as necessary.
-Giving every customer the WOW experience.

Career medium 02
Career
Career medium 06

CareCore National

Clinical Decision Support (Call Center/Customer Service Representative)

-Start case building process for callers.
-Handle all prior authorization/notification requests from physicians offices and facilities for radiology, cardiology, oncology and nuclear medicine procedures.
-Check patients eligibility via UnitedHealthCare website.
-Handle customer service issues.
-Accept all clinical information from callers.
-Maintain the confidentiality of all PHI, reports and records in accordance with state law and federal accreditation and industry standards.
-Maintain a knowledge of NCQA, URAC, ACR, IAC and any other related industry standards.
-Ability to type 50 wpm with extreme accuracy.
-Demonstrated working knowledge of PC/CRT/printer.
-Knowledge of function and relationships within a medical environment.
-Ability to work in a fast paced environment.
-Ability to receive and express detailed information through oral and written communications.
-Excellent verbal and written communication skills.
-Proficiency in Microsoft Office.
-Accurate and rapid da\t
-Understanding of Third Party Payor requirements.
-Understanding of Compliance standards.
-Ability to build and maintain collaborative relationships with both internal and external Clients that lead to more effective communication and a higher level of productivity and accuracy.

Career

CVS/pharmacy

Shift Supervisor

-Managed retail store and supervised employees.
-Formulated pricing policies on merchandise according to requirements for profitability of store operations.
-Prepared and directed workers preparing merchandise displays and advertising copy.
-Supervised employees engaged in sales work, taking of inventories, reconciling cash with sales receipts, keeping operating records and preparing daily record of transactions.
-Ordered merchandise and prepared requisitions to replenish merchandise on hand.
-Answered customer complaints and inquiries.
-Locked and secured store.
-Planned and prepared work schedules, assigning employees to specific tasks.
-Trained and managed six employees, in the daily operations of the store and achieved significant improvements in their productivity.
-Compared cash register totals with receipts in register to verify accuracy of transactions.
-Fed exposed film into machine that developed, fixed, washed and dried film.
-Compared processed prints with color standard and reported variations to control department.
-Added specified amounts of chemicals to renew solutions.
-Examined film to verify that reproduced image met quality standards.
-Received weekly truck and operated a handtruck to move, convey and hoist shipments from shipping-and-receiving platform to storage work area.

Career medium 03
Career
Career medium 05

Kroger

Scan Coordinator

-Displayed merchandise, suggested selections that customers' needs and emphasized selling points of article such as quality and utility.
-Called on advertisers and sales promotion people to obtain information concerning prospects for current advertising and sales promotion.
-Executed daily operations of making signs and tags for items missing a price, handling customer requests and handling price discrepancies.

Career

Walmart pharmacy

Sales Associate

-Provided customer service.
-Answered questions from and provided information to customers about merchandise for sale.
-Arranged stock on shelves and racks in sales area.
-Trained in the pharmacy to work the pick-up window and cash register.

Career medium 01
Career

South University

Physical Therapy Assistant

Course in Medical Terminology completed.

Jasper County High School

High School Diploma