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Shari Wood

Shari Wood

Customer Service

Tesco PLC

Career Temp seeks permanent Niche

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Tesco PLC

Customer Service

• Part time position to supplement temp employment income.
• Price legislation and advertising. Ensuring that “our fault“customer over charges are kept to a minimum. Also general customer service, handling queries, working stock and checkouts.

Career medium 02
Career
Career medium 04

AMEC

Temp Project Administrator

• Consumable ordering and management.
• Arranging delegate travel, accommodation,and hospitality.
• Booking multiple meeting rooms, ensuring no overlaps.
• Arranging computing equipment and seating for new starts. Updating contacts, project distribution lists and HR tracker with new starts, transfers and leavers
• Liaise with Office Services and IT for office moves, furniture, phone lines and IT equipment. Offer any purpose helpdesk service to members of the project. General Admin as required.

Career

Schlumberger

Temp Office Administrator

• Reception Cover, Requesting, raising, reconciling PO’s through their own programs and arranging delegate travel, accommodation,hospitality.
• Booking meeting and training facilities. Liaising with couriers regarding collection and deliveries of lab samples. Use of MSDS.
• Consumable management and ordering. Logging calls to help-desk for maintenance. General Admin

Career medium 02
Career
Career medium 02

Reed Employment agency

Temporary Office Assistant

• Panalpina/Material Receipt Clerk: Duties included liaising with clients to arrange collection of freight items, paying attention to Customs and HSE regulations. Raising and reconciling purchase orders. Taking ownership of issues, e.g. missing or damaged items. General admin.
• Albyn Hospital, Global Maritime, BP, First Group, Richmond Fellowship/Receptionist: Answering phone and transferring to appropriate person, Taking messages, signing in and being aware of visitors and who they are expecting to see. Providing hospitality. Booking meeting facilities and rooms. Booking transport. Handling complaints and queries. Mail franking. Admin. Data input. Minute taking.
• Paradigm Drilling/Office Assistant: Completing timesheets, checking clock in records, raising and reconciling purchase orders, data input. Admin.
• Technical Librarian: Responsible for the issue & recall of Standards within company, and their acquisition from other sources. Knowledge of licence requirements and copyright regulations for audit purposes.

Career

The Works Stores Ltd

Deputy manager

• Competently ran the store in managers’ absence. (Including 2 separate periods due to lack of store manager and resourcefully ran the store in my own capacity, whilst maintaining weekly KPI’s)
• Offer high levels of customer service and recommendations, assisting in meeting/exceeding weekly KPI’s, e.g. Targets, Footfall, and ATV.
• Ensured that the store met company and legislative regulations.
• Created bright, lively window displays and effective in store merchandising.
• Recruitment, retention, training and development of staff.
• Scheduling and timesheets. Control of staff costs and other outgoings. Other back office administrative tasks, e.g. Spot checks, Health and Safety paperwork

Career medium 03
Career
Career medium 02

J.S. Sainsburys supermarkets

Team Leader

• Effectively ran checkout department in managers’ absence, dealing with customer transactions, complaints and queries. Queue management.
• Coaching colleagues on correct procedures, using colleague observations and spot checks.
• Attending daily management communication meetings, and filtering relevant information to colleagues.
• Scheduling and timesheets, and other back office administration

Career

Clydesdale Bank

Customer Service

• Branch duties: Serving customers and offering financial products that meet their current needs. Financial reviews, computerised credit scoring. Meeting sales targets.
• Administration Centre duties: Opening, closing and amending customer accounts and types, liaising with customers and other financial institutions. Requesting payment for debit balances, Transfer balances using BACS, CHAPS or Bankers draft. Regular payment administration. Quality control. General administration as required.

Career medium 03
Career

The Robert Gordon University

Bachelor's degree, Occupational Therapy/Therapist

Aberdeen College

HNC Social Sciences

Aberdeen College

HNC Computing

Kincorth Academy, Aberdeen

higher grades / std grades at credit/general level