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Shannon Lambert

Shannon Lambert

Remington, VA

Senior Sales Consultant at Verizon Wireless

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Verizon Wireless

Senior Sales Consultant

Career medium 06

Verizon Wireless

Sales Consultant

Consistently meet and exceed sales goals in fast paced environment
Reduce customer turn over by providing quality customer service
Utilize consultative approach to help guide customer decision making process
Implemented sales strategies to motivate the sales team
Trained new staff and provide feedback to the other sales representatives
Maintain customer correspondence through phone and email

Career

Verizon Wireless

Customer Service Representative

Maintain customer correspondence through phone and email
Preformed audits to ensure location compliance
Maintained and audited customer records and general office duties
Manage store inventory to ensure accuracy
Audited paperwork and contracts daily

Career medium 02
Career
Career medium 06

Provident Bank of Maryland

Telephone Service Representative

Assisted a broad customer base with account issues
Helped clients with account initiation
Placed check, deposit slip, and credit card orders
Communicated effectively to provide excellent customer service

Career

Call Pro Inc

Tele-Sales Representative

Input sales orders into proprietary computer system
Signed customers up for new service
Set up appointments for service installations
Communicated effectively to provide excellent customer service

Career medium 02
Career

DeVry University

a B.S, Business Administration