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Shane Gertsch, CHP, EDA, MDP, MDC

Shane Gertsch, CHP, EDA, MDP, MDC

National Account Executive, Insurance Vertical

Neopost

Greater Los Angeles Area, us

“You can have everything in life that you want if you will just help enough other people get what they want.” -Zig Ziglar New generations of customers are transforming the insurance industry. Customers expect personalized communications delivered to them through the channels of their preference. If legacy systems are making ...

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Neopost

National Account Executive, Insurance Vertical

‣ Certified HIPAA Professional
‣ Certified Electronic Document Associate
‣ FY15 performance of 179% of quota
‣ Quarterback strategic sales cycle, project management, business requirements and analysis.
‣ Collaborate with clients towards achieving ideal Customer Communication Management work-flow.
‣ Conduct quarterly or semi-annual business reviews with clients.
‣ Provide solutions and consultation to help clients:
‣ Mitigate data quality risks associated with outbound customer communications.
‣ Mitigate compliance risks/violations associated with government regulations.
‣ Achieve their customer communications and customer experience initiatives.
‣ Achieve document suppression initiatives.

For enterprises that want to develop a modern mobile engagement strategy, the following steps should be taken:

Break Down Organizational Siloes for Customer...

How to make mobile communications work