Sapient Global Markets
Manager Program Management
March 2008 — Present
Shailender is responsible to deliver the utmost quality of the Sapient managed application changes for the project within approved budget and on time. Some key responsibilities for the project are listed below:
-Strong Execution Plan was delivered that enabled to shape up this project with the business in a way that I could guide them through the change.
-Apt Solution Design that met the enterprise architecture guidelines and fit seamlessly in the existing client`s infrastructure.
-Timely Communication & Prompt Response to end user queries kept all the stakeholders well informed and on track with project plans. Streamlining the business design to meet the business rule changes.
-Preparing project documentation, scheduling, issue tracking, resource management and QA
-Understanding the current systems\process in the integrated environment.
-Providing problem management support for production issues to determine if changes are required.
-Directing and managing a team of 15 employees working in a onshore/offshore delivery model, designed their time schedule and allotted weekly tasks
-Coordinating with team leaders to check the project status and deal with issues regarding project completion
-Preparing weekly & monthly status reports for senior management