Senior Work Space Management
September 2007 — Present
Full IT administration to Egypt plus Libya remotely and on site.
Responsible for the delivery of end-to-end IT services to the business lines and end users across the cluster according to agreed Service Level Agreement.
Act as focal point for IT deliveries from the global organization.
Responsible for the preparation and administration of IT budget.
Responsible for business continuity and disaster recovery planning.
Manage relationships with local and global suppliers and vendors involved in the IT infrastructure and services.
Ensure that the cluster is effectively supported with IT infrastructure and services according to corporate policies and standards.
Ensure alignment with global policies (Governance, Procurement, Security, etc.)
Supervise the day-to-day activities of the IT support team ensuring that the team is developed and skilled to perform the required IT support.
Some of Achievements:
Global Maersk Line IT Blue Ribbon Awards (July and September 2013)
Six Sigma Yellow Belt – MED Documentations Project - 2012.