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Shadreka Lambert

Shadreka Lambert

New Job

Where

Gautier

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McDonald's

Cashier

* Maintained high standards of customer service during high-volume, fast-paced operations

* Communicated clearly and positively with coworkers and management
* 
  Mastered point-of-service (POS) computer system for automated order taking

Alorica

Customer Service Representative

* Handle customer inquiries, complaints, billing questions and payment extension/service requests. Calm angry callers, repair trust, locate resources for problem resolution and design best-option solutions. Interface daily with internal partners in accounting, field services, new business, operations and consumer affairs divisions.