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Sergio Ugarte

Sergio Ugarte

Assistant Store Manager

AT&T Mobility

Assistant Manager at AT&T Mobility

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AT&T Mobility

Assistant Store Manager

Job Purpose: Support manager in supervising staff, serve customers by providing merchandise, and ensure quality of customer care. So to drive sales and increase store revenues.

· Maintain staff by recruiting, selecting, orienting, and training new employees.
· Achieve financial objectives by developing incentive plans to drive high sales and increase store revenues.
· Facilitate weekly staff meetings and one-on-ones.
· Ensure availability of merchandise by approving contracts and maintain inventories.
· Maintain store’s stability and reputation by complying with company policies and legal requirements.
· Contribute to team effort by accomplishing related results as needed.
· Analyze, oversee, and respond to customer enquiries or issues

Career medium 03
Career
Career medium 06

AT&T Mobility

Retail Sales Consultant

Job Purpose: Sells all products and services offered by the Company. Meet all sales objectives.
• Handle all administrative aspects of the sale including: completing customer contracts and warranties, accepting customer payments and filing the completed orders. Maintain strong knowledge of all Company products, accessories, pricing plans, promotions, and service features.
• Maintain knowledge of competitive offers and provide critical market feedback to the Store Manager regarding local competition and product/service needs.
• Handle service inquiries from customers. Provides efficient, courteous customer service and assistance in all aspects of product offerings and services.

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