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Seneca LeBrun

Seneca LeBrun

Assistance Coordinator

Healix International and HX Global

London, England

A proactive and committed individual with a wide range of analytical, cost containment and risk skills in IMPI. Excellent customer service skills and effective team player developing and maintaining excellent working relationships internally and externally. Currently studying towards CII Certificate in Insurance.

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Healix International and HX Global

Assistance Coordinator

Provide support and advice to policyholders, requiring assistance for medical and other emergency situations that may arise anywhere in the world, by managing their expectations whilst adhering to the terms of the policy and providing a gold standard customer service. In conjunction with medical team assess a patient’s condition and medical requirements, putting together a care plan and considering whether to use air ambulances or commercial flights with appropriately qualified and equipped medical escorts for repatriation or evacuation.