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Sarah Tsang

Sarah Tsang

Admissions Counselor, DSO

The American Academy of Dramatic Arts

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The American Academy of Dramatic Arts

Admissions Counselor, DSO

Actively engage students and provide personalize assistance through the admissions process.Conduct interviews and contact students to set interview appointments and auditions.
Assist and advise students on Federal Financial Aid. Assist in all recruitment efforts including Open House and College Fairs. Advise International Students to achieve proper documentation to obtain F-1 Student Visas. Strong phone and follow-up skills. Perform all aspects towards the growth of The Admissions Department and spirit of The American Academy of Dramatic Arts. Contributed to the overall 31% increase in newly enrolled students for Fall 2013.

Career medium 04
Career
Career medium 06

Macy's

Sales Manager

Leading the Handbags, Fragrances and Cosmetics department to a six million dollar sales plan.
Consistently optimize inventory levels based on sales analysis and logistics. Build a high-performance sales team through mentoring and understanding each individual’s personal drivers, driving team exceed 150% of planned goal. Coach sales associates to drive and optimize every sale through Macy’s MAGIC Selling Program. Lead associates and improve performance through effective selling, fast feedback and engaging with customers.

Career

Sigma Psi Zeta Sorority, Inc.

President/CEO

Sigma Psi Zeta Sorority, Inc is a national not for profit Greek lettered organization with 25+ chapters and charters. Served as the Chief Executive Officer of the Boards of Directors and all sorority members. Provided direction and leadership toward the achievement of the organization's philosophy, mission, strategy, and its annual goals and objectives. Designed, developed and implemented a national Strategic Plan to strengthen and expand our presence on college campuses nationwide, increase Alumnae participation and strengthen our sorority brand, through community and public relations to assure the organization and its mission, programs, products and services are consistently presented in strong, positive image to relevant stakeholders.

Career medium 01
Career
Career medium 01

Rensselaer Polytechnic Institute

Student Life Coordinator/Operations Assistant

Advised all performing arts, musical and creative writing student organizations. Provided daily support and guidance to student organizations and student leaders. Managed individual student organization budgets, accounting for purchases and expenses. Examined budgets for innovative ways to improve efficiency and spending. Processed purchase orders and requisitions. Interfaced with vendors for quotes and to place orders. Drafted contracts for dance instructors and musical personnel. Presided over evening activities and operations in the student union. Responsible for organizing RPI Fall tradition Hockey Line, and increased attendance by thirty percent.

Career

University at Albany

Student Life Reservations Manager, Office of Student Involvement

Assisted in planning and conducting the Office of Student Involvement’s leadership training retreat.
Managed daily operations of University at Albany’s Campus Center reservations and event services for all student organizations and resolved student complaints and conflicts. Coordinated and orchestrated successful execution of student organization events, including on-site logistics. Responsible for overseeing and maintaining the event calendar, marketing and publicizing events. Trained and managed five student staff members responsible for the day-to-day reservations process and established customer-service guidelines. Responsible for overseeing all major campus events and traditions including, Candle Lighting Ceremony, Orientation, Residential Life Training, Fountain Day, Parkfest, Springfest, Torch Night. Collected and forecast and assessed yearly programming. Designed and Developed an on-line reservation and student service system. Experience with R25 and Scheduler Plus.

Career medium 03
Career
Career medium 01

Sigma Psi Zeta Sorority, Inc

Chapter Director/Chief Risk Management Officer

Served as the primary advisor to all New Member Educators. Designed, initiated, facilitated curriculum and training for risk management for all members of the organization. Conduct weekly assessments and evaluations of Chapters and Charters New Member Education Program. Designed and developed assessment tools and reports for Chapters and Charters. Ensured all members adhered and conducted themselves according to all national and campus Greek life policies and procedures.

Career

Upper Hudson Planned Parenthood

Medical Records Clerk

Maintain patient files and retrieve files for scheduled appointments; file study patient charts; file all patient data upon receipt of information; initiates records for new patients and prepare file labels.
Responds to requests for medical records; processes letters and reports; answers and directs telephone calls. Retrieve patient schedules from computer system; distributes lab reports to physicians, and materials to other departments; request information from various departments; responds to correspondence requests.

Career medium 04
Career
Career medium 06

Middle Earth Peer Assistant Program, University at Albany

Peer Educator, Middle Earth Peer Assistance Program

The Middle Earth Peer Assistance Program is a peer counseling and peer education services that assist students in meeting their educational goals and in coping with emotional, social, and other life issues they face. Assisted the Counseling Center in their social norms campaign to correct misconceptions and change student perceptions of normative expectations. Assisted in marketing strategies to improve awareness and visibility of the campaign.

Career

Kaplan Test Prep and Admissions

Kaplan Student Advisor

Provided academic support for Kaplan students and provided general front desk operations assistance, answering customer inquiries and addressing issues.
Proctored and administered Kaplan practice exams.
Organized and assisted in marketing events.

Career medium 06
Career
Career medium 03

University at Albany

CHARGE Assistant, Residential Life

CHARGE is an acronym for Celebrating diversity, Honoring our histories of struggle, Acting for change, Gaining empowerment and Educating self and others. Planned and coordinated diversity training for students leaders and resident assistants. Designed successful community programming promoting multicultural and diversity awareness.

Career

State University of New York at Albany

Master of Science (M.S.), Educational Administration and Policy Studies; Higher Education Administration

State University of New York at Albany

Bachelor of Arts (B.A.), Sociology