Sarah Newman

Humatec provides expert witness and litigation support to attorneys across the United States. We also help companies with product develop to ensure they are engineered in a correct manner to keep the consumer safe and a company non liable.
My role as Business Development for Online Services was first to establish an identity online and then bring businesses and attorneys to our website and blog. We are in the process of revamping our website, with new content, SEO and blog
Produce newsletter, blog and social media campaigns.
Develop an online marketing department for attorneys and other companies nationwide.

Train business owners and employees on SEO, social media and other online marketing tools
Build CRM training manuals for clients then teach them how to use their website effectively.
Update SEO/SEM for websites and business listings for over 30 different clients with varying business industries
Set ROI and marketing strategy plans with business owners
Complete online marketing campaigns for businesses in Missouri, Kansas and Minnesota

Qualifying and scheduling inbound and outbound calls from customers at local stores or their homes to best fit the needs of our company.
Organizing the daily schedules for all markets based on availability and appropriate demographic profiling.
Confirming, rescheduling and canceling appointments based designated criteria.
Effectively optimized scheduling of sales leads, leading to an increase in overall revenue.
Assisted with support center agents on finding new leads for sales team
Effectively communicated between sales force and management leading to a more productive working environment.
Was part of the startup team when Home Depot bought a smaller company and we went from sales of 3 million a month to 20 million.

Provided excellent customer service by helping customers with locating the products and services.
Effectively ordered merchandise to ensure cost effectiveness for the company.
Created front window displays to attract attention to increase customer interest which resulted in an increase in overall sales.
Supervised employees and store when in absence of owner and manager.
Exceeded daily sales quotas on regular basis.

Responsible for scanning pending work orders to determine if a technician dispatch is required or if the order could be completed by the central office.
Saved dispatches reduces overall operational costs.
Dispatch technicians on emergency call outs.
Responsible for taking repair tickets and talking to customers.
Trained new employees and lead a training class teaching co-workers how to use the RRS system and taking CLEC calls.