SADLERS ALES LIMITED
January 2016 — Present
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Hospitality professional with 7 years SME experience across various roles. Currently studying to reach post-graduate level allowing me to expand my knowledge and gain entry into blue chip companies. Currently open to & welcome new opportunities & clients.
Specialising in hospitality SME's providing development and growth, resulting in a successful, stable and profitable business. By identifying target markets and niches, improving the effectiveness of management and increasing attraction and productivity, I in turn create improved sales, customer and staff satisfaction/loyalty. With 7 years progressive experience within diverse roles within the hospitality sector, I am able to assess and construct functional advice to maximise performance.
Taking on this business at a time of financial difficultly, verging on bankruptcy, I singlehandedly increased the weekly gross profit from averaging a loss of £3000 per week, to £3000 gross profit per week via one trading night, over the period of 12 months. Managing multiple areas, I reduced the overheads, increased footfall, reassessed profit margins, increased staff efficiency, rebuilt B2B relationships, re-implemented licensing, health, safety & fire training procedures, & cleared arrears. This earned me quick progression through demonstration of my abilities from Operations Manager to Director.
This position has permitted me a great deal of personal development & I am very grateful for my experiences gained & relationships built here. Through multiple working experiences alongside Wolverhampton Police Force & Council, with great enjoyment, I have built great relationships across the board establishing myself within the City.