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Sara Hernandez

Sara Hernandez

Claims Specialist II - Claims Specialist III

Liberty Mutual Insurance

Highly energetic, dedicated and outgoing individual with a passion for learning and problem solving. Looking to leverage analytical skills in data-driven marketing role. In my role as a Claim Specialist, I was selected to co-manage the employee relations committee through which all office events including annual kick off me...

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Liberty Mutual Insurance

Claims Specialist II - Claims Specialist III

- Managed a caseload of 180-190+ litigated and non-litigated bodily injury claims of up to $100,000 each
- Understand and apply applicable case law for multiple jurisdictions
- Investigated property damage and bodily injury claims and provide quality customer service to policyholders and third parties
- Communicated claims judgments and liability decisions effectively to both direct-deal and attorney represented claimants.
- Utilized analytical skills to evaluate meritorious bodily injury and property damage claims.
- Coordinated with defense counsel as necessary on litigated cases
- Mentored new employees in Bodily Injury Department and within the Advanced College Hire Program
- Assisted management with on-site interview events for the college program for 6-10 candidates

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