Greater Cleveland Food Bank
Donor Stewardship Coordinator
November 2016 — Present
Delivers effective, thoughtful, and timely stewardship to mid-level donors through a variety recognition and cultivation strategies.
* Maintains contact with designated mid-level donors. This includes recognizing gifts with thank you calls, emails, and written acknowledgements, as well as sending program and event updates, appreciation notes, and other relevant follow-up cultivation activities.
* Responds to donor inquiries (by email and phone) in a prompt and courteous manner.
* Maintains updated records in Raiser's Edge database, and documents relevant details about the donors gathered from conversation and research.
* Works with other Development team staff to draft monthly major donor acknowledgement templates, plan and coordinate mailings, and support other projects and events as needed.