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Sandra Walling

Sandra Walling

Medical Receptionist

SWFL Ankle And Foot Care Specialists

Cape Coral, FL 33914

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SWFL Ankle And Foot Care Specialists

Medical Receptionist

Responsibility of general office duties for the entire office that I run myself. Which includes the following that I do for two offices: answering multi phone lines,schedule appointments for various Drs within the practice, greet patients upon arrival,check them in/out. Schedule return appointment at checkout. Obtain and enter patients demographics and Insurance information. Data entry, collect all copays,balances and toward deductibles. Scan and assign documents into patients charts,labs,records,ect. Company went to Electronic Medical Records (EMR). Confirm appointments with reminder calls. Total up all payments collected and do end of day reports. Very high paced and busy offices.

Career medium 01
Career
Career medium 02

Eye Health Services

Medical Secretary

Answer incoming calls, triage calls on a as needed basis depending on the complaint,schedule appointments. Pull and file charts,incoming/outgoing faxes,place contact lense orders for patients. Obtain and enter all demographics, verify info with patients upon checking in. Assign mostly to checkin it but a couple times a week I covered checkout plus helped with overflow. Collect copays,verify Ins eligibility if not done by Ins dept,photo copy records. At the end of day total up money collected and batch out

Career

Dr Michael Brown

Medical Secretary

Answer phones,schedule appointments,pull charts for next day then file them back after patient had been seen. Called in prescriptions to Pharmacies,assist Dr with exams performed on patients, perform EKG's,obtaining demographics and entering into computer along with Ins info. Ran check in and check out myself.

Career medium 05
Career
Career medium 04

Specialist in Healthcare

Phone Operator

Answered multi phone lines in phone room for a very busy 4 Physician practice and 2 offices, directed all calls to appropriate depts, pages Drs overhead in office as well as on their pages for Hospitals and Facilities. Obtain dictations daily from the Drs, made changes if necessary then printed out on letterhead and mailed to other Practices/ Drs. Filed documents into charts and filed charts as well. Cancel appointments but then direct calls to scheduling dept per Company policy

Career

Dr Mel Youngs

Chiropractic Assistant

Schedule appointments,answer phone lines,performed physical therapy/muscle stimulation on problem areas for patients. Had contact with Attorneys regarding patient cases /records and mailed out bill along with requested records,pulling charts,filing them away as well as any Documents needing to be filed.My responsibilities consisted of Therapies, showing patients stretches that Dr Youngs had suggested for treatment plan as well as front desk duties in between back office work. Office was a very high paced, busy office. Always multi tasking.

Career medium 02
Career
Career medium 06

Greater Boston Home Healthcare

Certified Nursing Assistant

Company was a staffing agency so I worked at various Nursing/Rehab Facilities as they needed coverage and I worked all shifts/times. Assisting residents with daily activities which consist of helping with meals,getting them up and ready for the day,assist in ambulation and othe activities. Answer call lights when residents need assistants,and spend some one on one time with them when time was available.

Career

Dr Michael Brown

Medical Secretary

Answer phones,schedule appointments,pull charts for following day, file documents into charts. Call in prescriptions to Pharmacy,assist Dr in rooms with patient care,performed EKG's,data entry,check patients in/out. Fill out lab requisitions then send all necessary paperwork and blood vials to Lab. Total up all money at end of each day and give to Dr.

Career medium 02
Career
Career medium 02

Cranberry Pointe Nursing and Rehab

Certified Nursing Assistant- CNA

Working with residents on Alzheimer's/Dimentia floor. Assisting them with daily activities,feed and/or assist residents at meal time,ambulated if residents are able to,look out for they're safety at all times and redirect them as needs.

Career

Cape Cod Regional Technical School

Nursing Certificate 1994, HHA/CNA

Upper Cape Regional Vocational Techincal High School

Grammar and Nursing

Falmouth Public Schools

Grammar

Attended schools from Kindergarten through 8th grade