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Sandra Spina

Sandra Spina

Mississauga, Ontario

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National Electronic Service Association

Receptionist / Office Administrator

Greet incoming customers. Respond to customer's needs and concerns. Providing quality service to customer's inquiries about availability of products or status of repairs. The ability to handle irate customer's conflicts and challenging situations when they arise. Access to electronic and paper cataloging system to look up product information, pricing and availability of parts. Input orders on in house computer program via telephone, fax or electronic mail. Handle cash and credit card transactions.

Career medium 02
Career

Humber College of Applied Arts and Technolgy

Accounting and Bookkeeping Certificate

September 1986 - June 1987 Bookkeping Certificate September 1988 - June 1990 Accounting Certificate