July 2012 — Present
• Ran all integration, data verification, and end-to-end testing of new Loyalty and Identity application for
• Executed testing of Batch files from RBC and Sabre as they transitioned through the Loyalty application.
• Ran daily defect triage meetings with key stakeholders to prioritize and address severity of issues to be
handled by Development team.
• Executed DB testing with IBM's Tivoli: Integration Management software to verify data integrity throughout
• Tested Environmental integrity through SOAP UI function calls.
• Received Intel training for PCI Tokenization utility to be incorporated into new booking & e-commerce engine. Created reference material based upon training to be added to QA knowledge base
• Created test plan and strategy for new Enterprise Notification Solution (ENS) which would notify guests of important timely information regarding their flights via email and SMS.
• Organized and ran regular QA team stand-ups, allowing for team to get in sync with project work and
• Planned, Created, and Executed Test strategy for new internal Learning Management System (LMS) from SuccessFactors.
• Coordinated UAT with Business testers as well as planned and ran defect triage meetings with external vendor and internal team members.