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Samantha Williams

Samantha Williams

Agent

Corporate Call Center, Inc.

Agent at Corporate Call Center, Inc.

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Corporate Call Center, Inc.

Agent

Answer phones during Open Enrollment for the new Affordable Care Act.
Assist in plan selection and navigation of the website.
Assist in submiting and finalizing applications for eligibility.
Answer as many questions as possible while adhearing to the script.
Adhear to call quality requirements.

Career medium 04
Career
Career medium 03

Unique Aid home care agency

Home health aid

Assist elderly and disabled persons with activities of daily living
Ensure client safety by keeping areas neat and clean
Assist with mobility via use of walker cane or wheelchair
Accompany client to appointments and run errands

Career

Region care nursingv

Home health aid

Assisted elderly and disabled persons with activities of daily living such as bathing and personal grooming.
Provided one on one care for several hours a day as approved by client’s insurance allowance.
Accompanied client on errands and Medical appointments when needed
Maintained open lines of communication between family and medical personnel at all times.
Kept the home clean with the use of light housekeeping.

Career medium 06
Career
Career medium 04

Positive resolutions

Direct support professional

Assisted adults in the MHMR population to better adapt in a residential setting after years of hospitalization.
Assisted and encourage independence with activities of daily living such as personal hygiene and household chores.
Monitor medication intake and administer medication to those who cannot take their medication independently.
Maintained accurate documentation of services provided the progression of the residences ability to function in a residential setting, and a summary of the day’s activities to be reviewed by the State during annual evaluation.
Maintained a clean and safe home like work environment for both staff and residents

Career

CUNY York College

Psychology

Martin van burden high school

Diploma, Basic education