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Samantha Fritch

Samantha Fritch

Independent Distributor

Itworks! Global

La Porte

Itworks! Global independent distributor! Hair Stylist/Certified NOVAlash Extensionist at Reflections Day Spa


Dwyer Instruments Inc

Marketing Assistant

JOB SUMMARY: Supports the Marketing/Advertising Department by providing assistance in the advertising area and promotional materials areas. Assist Product Managers with resale product research. Assisted with Trade Shows and preparing for them as well as other areas of the department as needed.

A major part of the job was preparing for Tradeshows, Ordering, pulling from the show stock, packing and helped with shipping.
Assists Marketing Manager and Product Managers on Special Marketing Projects.
Contacts Resale Vendors for information requested by Marketing Manager and Product Manager. Example: price increases, lead times, agency approvals (CE/RoHs) certificate of insurance, etc.
Requests CE Certificate from vendor (when applicable) and creates Dwyer CE Certificate for Website.
Assists in Internet Research of new products, vendors, and trade shows.
Maintains Resale Vendor list.
Writes up ECR for Product Manager as requested.
Requests annual Nafta Certificate from Resale Vendors.
Proofs internet catalog and printed catalog.
Creates (burns) CD of new pricing for customers.
Assists Advertising Dept. with data entry along with misc. entry and filing.
Provides timely and quality services and support to all internal and external customers. Independently seeks and identifies problems and constraints blocking progress toward these objectives. Consistently develops creative and effective solutions to those opportunities.

Career medium 06
Career medium 04

Reflections Day Spa


Provided various hair cutting, coloring, shampooing, and finishing techniques.
Provided lessons to clients so that they can manage hairstyles on their own.
Suggest retail products to clients based on self suggestion and client need(s).
Maintained & managed a valueable level of clientle, by being punctual, coming in early or staying late.
Took advanced color, styling, and cutting classes to keep up with all the new trends.
Helped with advertising, marketing, and running the business facebook page.
Customer Service duties such as: answering telephone calls, using the Salon Iris system: entering in clients, tickets, ringing customers up
and inputing information, helping all clients choose product for their needs.
Maintained a professional and personal relationship with all clients.

Advanced Training

NOVA Lash Certified


Kokomo HighSchool

Core 40 diploma

Aveda Fredrics Institute of Indianapolis

Cosmetology License

Dwyer Instruments

Customer Service Representative

JOB SUMMARY: Receives and enters phone orders from customers for standard catalog and existing special products. Responds to phone and FAX inquiries.

Receives and enters phone orders for catalog items, parts and existing special products using AS400 system. Provides sufficient information for processing of customer order.
Provides price, delivery and catalog specification information in response to phone and FAX mail requests, as required. Forwards requests for technical information or product application data to technical group as appropriate.
Prepares quotation data for standard catalog items, parts and existing special products, reviewing with Technical Sales Administrator as appropriate.
Expedites orders; interprets and resolves credit issues; coordinates processing of orders for special customer accounts as selectively assigned. Involves contacting appropriate internal departments for information and determines appropriate transmission to customer.
Provides timely and quality services and support to all internal and external customers. Independently seeks and identifies problems and constraints blocking progress toward these objectives. Consistently develops creative and effective solutions to those opportunities.

Other Job Functions:

Qualifies and establishes new customer accounts by business type (OEM, Distributor, etc.)
Assign Return Goods Authorization numbers (RGA#) and expedite repair orders.
Performs other clerical duties as required.

First Impressions Salon


Marketing, Answering phones, Customer service, Cleaning duties, Handling cash, Inputing client information using Salon Iris program.

Dwyer Instruments

Flexiable Assembler

Prepares work to be accomplished by studying assembly instructions, blueprint specifications, and parts lists; gathering parts, subassemblies, tools, and materials.
Positions parts and subassemblies by using templates or reading measurements.
Assembles components by examining connections for correct fit; fastening parts and subassemblies.
Verifies specifications by measuring completed component.
Resolves assembly problems by altering dimensions to meet specifications; notifying supervisor to obtain additional resources.
Keeps equipment operational by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs.
Maintains safe and clean working environment by complying with procedures, rules, and regulations.
Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
Conserves resources by using equipment and supplies as needed to accomplish job results.
Documents actions by completing production and quality forms.
Contributes to team effort by accomplishing related results as needed.