March 2017 — Present
Serve as an internal communication liaison for Consumer Experience Resolution team and create professional internal communication pieces.
Write, edit and publish a broad range of publications to inform and engage audience.
Research, gather and analyze data to prepare executive summaries, infographics, and/or presentations for publishing.
Coordinate, facilitate and promote various daily communication messages for the department.
Establish and track metrics for internal communications and projects.
Guide the development of the communications strategies for specific assignments, execute the deliverables.
Evaluate and provide recommendations to evolve communications.
Ensure consistency of internal messaging, both in writing and design that reflects the CareSource brand.