Pechanga Resort & Casino
March 2013 — Present
Chief Operations officer of the Pechanga Bingo program, reporting to the Vice President of Slot Operations.
Oversee all aspects of Bingo operations.
Key Responsibilities include Interviewing, hiring, training, system operations, scheduling, cash/credit handling, balancing, budgeting, team and operational performance reports, accounting and SOS preparation, editing and MICS compliance.
“Expert” with the operation of the bingo console, Game Control™, video flashboards, monitors, printers, microphones, public address systems.
Oversee and effectively manages a team consisting of Bingo Supervisors, Bingo Callers, Bingo Clerk's.
Provides leadership and acts as a role model for the Bingo team, practicing the highest standards of integrity and honesty and setting high ethical standards, while promoting a fun and inviting atmosphere for both team members and players