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Sabrina Velez

Sabrina Velez

New Job

Company

Highland Park

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Customer Service Department Head

• Provide customers with expert advice on products within the department
• Proactively build and maintain customer relationships
• Delegate tasks and ensure staff within the department are performing efficiently
• Approve returns and exchanges, and deal with warranty-related issues
• Handle change-orders and skims, and perform cash-out procedures when necessary
• Train and provide orientation for new staff within the department as required
• Attend product knowledge sessions as required
• Motivate staff and maintain a positive work environment 
• Cash Office personnel, cash handler
•Western Union certified personnel