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Sabrina Morini

Sabrina Morini

Customer Service Agent

API- Accommodations Plus International

Farmingville, NY

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API- Accommodations Plus International

Customer Service Agent

Made hotel and transportation reservations for Airline Crew members internationally and locally. Handled high call volumes as well as making numerous phone calls. Made credit card payments and sent credit card authorization forms for numerous hotels daily. I did testing on the Company system for the Operations department. Knowledge of excel, word, outlook and Adobe for daily work procedures. I worked mainly with UPS airlines, making the SOP (standard operations procedure) for the operations center along with training my colleagues.

Career medium 03
Career
Career medium 06

A-Z Maintenance

Customer Service Associate

Handled high call volume. Booked and confirmed cleaning companies in the Untied States for Foot Locker Stores. Basic office duties such as filing, faxing, answer and making calls, entering data into the companies system, usage of excel and PowerPoint, booked meeting

Career

Long Island Beauty School

Cosmotology License, Cosmetology

Graduated from high school and went directly into Beauty a School to fulfill a dream of becoming a salon owner. Learning hair: color, hair cuts, updos, skin, nails, and business to becoming a salon owner we completed.

Education medium 01
Education