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Ryan Fairhall

Ryan Fairhall

Client Service Manager

Toll Transitions

Client Service Manager at Toll Transitions Workplace


Toll Transitions

Client Service Manager

Responsible for managing the clients relocation activity and ensuring that client needs are met in a timely, efficient manner through the delivery of high quality service.

related events includes supporting the Account Manager with day to day management of client accounts, and at times include client reporting, invoicing, presentations and ad hoc projects. It also includes coordination and issue resolution with suppliers involved in the process, on behalf of the employee and client.

Career medium 06
Career medium 01

Toyota Technical Center - Australia

Human Resources Assistant

Key Achievements & Results:
• Assisting with reviewing job ads, coordinating interviews, interviewing candidates, creating candidate documentation, testing of applicants and organise hiring
• Maintain confidential employee information and records.
• Inter Company Transfer (ICT) Program administration support for all dispatch, on assignment and repatriation activities (Visa applications, overseas home finding, COLA calculations , medical organisation, Travel arrangements)
• Conduct OHS building induction for new employees & Contractors
• Update all HR Databases and systems for new and existing employees using Greentree software.
• Producing HR reports for internal and external distribution
• Japanese - English Translation of emails, documents, reports provided to HR staff members and management
• Review, verify and process payroll documents.
• Receive and distribute incoming and outgoing mail


Toyota Technical Centre

Facilities and Travel

• Day-to-day management of reactive and programmed maintenance, suppliers, staff, operational and capital budgets to a Site of 160 employees
• Key point of contact for all property and building related matters
• Involved with procurement, allocation, distribution and maintaining stock levels onsite
• Supervise all work carried out on site.
• Implement and monitor improvements to service e.g. customer surveys
• Administer cost centers allocated to building services, fleet management and Travel
• Ensure that departmental expenditure meets forecasted budgets and agreed guidelines
• Managed the process of ordering and scheduling delivery of vehicles through the dealer network
• Coordinating all domestic and international travel requests on demand for the Notting Hill site
• Implementation of new Travel Management Company and continuously manage relationship and the performance of the TMC
• Analyze travel patterns, spend and policy compliance and provide guidance on program improvement where possible
• Coordinating all travel related vendor relationships and technology programs with the focus on identifying opportunities for cost reductions and business process improvements
• Re-engineering of a comprehensive corporate travel policy.
• Coordinating all travel related vendor relationships with the focus on identifying opportunities for cost reductions and business process improvements;

Career medium 03
Career medium 03

Aisin Australia Pty Ltd

Purchasing & Sales Support

• Developed and maintained positive business relations with customer and suppliers
• Facilitated purchasing approvals in line with company policy guidelines
• Prepared and sent written correspondence on behalf of Business Development Manager
• Coordinated contractor works and OH&S compliance
• Key stakeholder in the implementation of a revised purchasing system
• Review and development of existing and new policies and procedures based on relevant international standards (ISO 9001, 14001, TS16949)
• Japanese-to-English Translation of emails, communications, Automotive detail sheets and general documentation
• Conducted periodical reviews of supplier agreements to confirm best pricing and currency agreements
• Research and recommend appropriate suppliers
• Acted as ‘point of reference’ in providing purchasing advice and guidance to other departments.

• Redesign and created a fully function purchasing policy with working procedures. By implementing this newly created purchasing system it helped to increase purchasing productivity by 10%
• Implemented supplier buying/cost agreements on selected consumables totaling a $4,500 yearly cost saving on 22 items.


Shinsei Pulp & Paper (Aust)

Sales Executive & Office Administration

• Synthetic paper (Yupo) Sales coordinator for Australia and New Zealand
• Marketing new products to new and existing customers
• Price negotiation with customers and supplier mills
• Gaining and exceeding set monthly sales/order targets
• Assisting with accounts, import/export documentation, shipping, sales contracts and quotations
• Assist in market research for existing and new products in the Australian, New Zealand, Japanese and South American market
• Translation of emails, documents (in Japanese and English) and providing cultural key notes to the Managing Director
• Providing personal assistance tasks to the managing director
• Organising functions for customers and supplier representatives

• Marketing of A3,A4 and Sheet paper lines into the South American market. Attracting one of the largest printing companies in Latin American Gráfica e Editora Posigraf. As well as one of the largest educational printing companies in Brazil Positivo Group. Initial orders started with 1 ton each of A3 and A4 for both companies per month.

Career medium 01

Shanghai International Studies University

Certificate, Chinese Language

Monash University

Bachelor of Arts, Japanese language and Asian Studies

The Australian National University

Asian Studies, Asian Studies and Japanese