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Ruth Sullivan

Ruth Sullivan

Insurance Follow-up/Service Unit Representative

Parallon

Louisville, Kentucky Area

Insurance Followup/ Service Unit Representative at Parallon Business Solutions

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Parallon

Insurance Follow-up/Service Unit Representative

Determine current status of hospital accounts (payment due from insurance or patient)
Communicate with insurance companies by telephone to:
Determine patient responsibility and / or barriers to account resolution
Aggressively pursue payment from insurance companies
Verify new insurance information provided by guarantor
Provide detailed documentation to hospital business offices with necessary steps to resolve accounts
Facilitate resolution of accounts by interpreting communications from other departments and initiating proper action

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