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Ruth Espinal

Ruth Espinal

Pace Call Center Representative at RuffaloCODY

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Ruffalo Noel Levitz

Pace Call Center Representative

• Use questioning and listening skills that support effective telephone communication.
• Use the most appropriate way to communicate with different behavior types on the telephone.
• Apply the elements of building positive rapport with different types of customers over the phone.
• Speak to prospective high school and graduate students and parents about Pace University.

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Career
Career medium 06

Hamilton Madison House

Group Worker

• Escorts children and teens on educational trips
• Plans daily scheduled activities and program development
• Write up reports and incident reports
• Participates in staff meetings
• Tutors Math and Reading Skills to grades 1-6

Career

Jumpstart; AmeriCorps

Corps Member

• Served 300 hours as an AmeriCorps member in Downtown Manhattan Head Start
• Collaborated with a team of seven people to implement lesson plans for a classroom of 20 children
• Attended month long training workshops covering topics such as professional development, teaching and educational support and community building

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Career

JVC Broadcasting

Intern

Comsewogue High School

Advance Regents Diploma

Pace University

BA, Communication Studies