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Roy Song

Roy Song

Training Manager

Shenzhen Baolilai international hotel

Shenzhen, Guangdong, China, cn

* 8 years HR experiences. Acquired HR certificate (MOHRSS.PRC) - level2. * Proficient in training, employee activities, familiar with recruitment, C&B and star rating assessment. - Fast learner, problem solver, team player with strong interpersonal skills. Be self-motivated, highly organized and detail-oriented. - Runni...

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Shenzhen Baolilai international hotel

Training Manager

* 5-star luxury hotel with 502 guest-rooms, 4 Restaurants, 1 Grand Ballroom about 1000m2, 3 Function Rooms, 8 Meeting Rooms, 1 Night Club with 75 private rooms about 8000m2, and 1 SPA Club about 20000m2.

* Job Responsibility´╝Ü
In charge of hotel training, staff activities, quality inspection, and assist HRD in recruiting and staff management.

* Job Performance´╝Ü
1.Delivered Supervisory Skills Builder (role recognition, key to communication, handling problems & conflicts and time management), Management Training Program (leadership, motivation & team building, how to handle complaint, situational leadership, my profile workshop, management by objective) and training the trainer.
2.Planned, organized and implemented annual employee skills competition, Mid-Autumn talent show, fun game, tug of war, spring festival gala, outstanding employees domestic tour and English allowance assessment.
3.Established cooperation with five schools and brought in multiple batches of interns. And assigned HR office clerks to assist, manage and motivate those interns to ensure stability.