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Roy González

Roy González

Assistant Manager

iShop Puerto Rico

Mayagüez, Other

Assistant Manager at iShop

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iShop Puerto Rico

Assistant Manager

Organize, direct and manage the administrative activities of the store, receiving merchandise, taking responsibility for inventory, order and good service of the store, staff hiring, staff development in the area of product knowledge and attention, in order to ensure well maintained, good service and product availability to the customer at all times. I have experience in the process of recruiting, organizing and structure store employees. I coordinate activities, seminaries and workshops aimed at new as well as experienced users and ultimately increase store traffic and sales. Creation and handling of inventory management database, specifically tailored to increase productivity and maximize time. Responsable for the management of a 1.2 million dollar inventory with a resulting shrink of 0.0002%. Increase sales an average of 34%.

Career medium 02
Career
Career medium 06

iShop Puerto Rico

Corporate Account Executive

Perform sales of personalized customers, advising, discovering needs, directing and guiding them when purchasing technology solutions, providing the necessary information to ensure the satisfaction of customer needs and fulfilling the goal of individual and global sales department. Making phone calls daily, arranging appointments, visiting prospects, and existing customers to ensure future sales. Coordinate workshops for businesses, creating curricula product trainings and corporate services. Perform packages to increase profit margins and maximize options.

Career

Borders Bookstore

Cashier

Responsable of operating the cash registers found near store exits. As a cashier, I was responsible for working credit card machines, handling money and ordering products as well as providing customer service.

Career medium 03
Career
Career medium 01

Rincon of the Seas Grand Caribbean Hotel

Life Guard and Recreational Leader

I was in charge of the organization, preparation and realization of the recreational activities of young and adult guests in the pool area of the hotel. The hotel also hosted an annual summer vacation camp for children. During this camp I was responsible of coordinating and carrying out the daily activities with participants. I was also supervisor of employees in special events and in the absence of the director of the summer camp.

Career

Inter-American University of Puerto Rico-San Germán Campus

Bachelors, Computer Science

Universidad de Puerto Rico

A.S., Computer Engineering