Community Health Systems
Field Service Technician
July 2013 — Present
•Provide technical support (help desk) for all users in hospital locations (Laredo Medical Center, North Clinic, South Clinic, Hebbronville, Zapata Clinic, and over 30 doctor offices.)
•Support Xerox, HP, and Brother Fax machines.
•Active Roles Server (AD)
•Novell Identity Manager
•IBM I-Series Access for Windows
•Make data ports available to suit company needs.
•Switch out Patient Room phones.
•24/7 On Call
•Assist with downtime maintenance/upgrades
•Trace data and telephone ports.
•Audio video assistance
•Assist multiple users with accounts, password resets for multiple software.PACS,IMED,CHS Home portal,EasyWeb,QRM Event Reporting System, Pyxis, HMS, PROMED, CareTracker
•SSO Single Sign On technical support.