Davis Optometry Group P.A.
Patient tech to Office Manager
June 1994 — December 2009
Office Manager - managed 8 associates for this exciting practice, managed the everyday front office operations,trained and supervised staff and interns, managed optical department which was part of this practice
Executive Administrative Assistant - managed 2 doctors' schedules which included business and personal agendas
Purchasing Agent - ordered supplies and products for office and optical, chose lower end to designer frames and sunglasses that the practice would offer and sale patients/clients
Insurance and Billing clerk - daily checked details of insurance claims, processed and applied payments to patient accounts, prepared statements and billing to patients, investigated and resolved insurance denials and billing issues
Human Resources Director/Payroll Coordinator - assisted in new hire process, employee relations and dismissals, verified time sheets,and processed all the paperwork for in office accountability before sending to outside payroll company that processed taxes and direct deposit for employees
System Coordinator - after 13 yrs. on a THEOS DOS based computer system, I assisted the doctors in implementing the windows based system "OFFICEMATE ENTERPRISE " and "GATEWAY EDIT"
Front and Back Desk Receptionist - maintain records, schedule appointments, multi-phone line, routed and distributed correspondence, filing, collection of money, chart preparation and insurance verification
Work Up Tech - all pre screening and pre testing of patients ex: blood pressure, history, VA, blood sugar and pre testing ex: auto refraction, GDX , tonometer readings, VF, and fundus photos. Also, trained patients in contact lens wear, ordering od CL, and assisted in loading doctors' rooms