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Robin Klevos

Robin Klevos

Application Development Sr Specialist

Cigna

Phoenix, AZ

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Cigna

Application Development Sr Specialist

Operations team lead responsible for procurement and configuration of infrastructure, support deployments of web based applications and server based services, technical troubleshooting of application, data and infrastructure related issues.
Delivery of critical business projects, environment stewardship, infrastructure and application currency.
Additional responsibilities included the sunset of Limited Medical line of business, voluntary platform automation, infrastructure procurement, disaster recovery planning and testing, tier 3 production support.
Delivery Lead for DataStage migration from version 7.5.2 to 9.1. Responsibilities involved the selection of strategic offshore vendor, review of SOW, onboarding of resources, and management of project deliverables and activities.
Delivery Lead for data center relocation from Phoenix, AZ to Windsor, CT

Career medium 03
Career
Career medium 03

Cigna

Operations Technician Specialist

Technical Team Lead providing Tier 3 production support
Administrative support of PowerSTEPP application. Ensure PowerSTEPP application and iSeries system is available and current with application and vendor upgrades. Perform upgrades, enhancements, system refreshes
Release management and automation management inclusive of actual release activities through all environments as part of SDLC
System configuration for clients/vendors
Recommend and identify system enhancements and/or fixes within written code and relay information to Development and Project Management teams
Validate system(s) are functioning as designed/written according to business requirements and technical specifications
Project work inclusive of infrastructure procurement and configuration, security requests
Procurement and implementation of Team Foundation Server

Career

SHPS

Data Analyst

Map flat files to pre-processor systems to maintain client data accuracy.
Research data issues contained within flat files from clients
Generate SQL statements to promote data files/mapping layouts through environments within the different environments on the server.

Career medium 04
Career
Career medium 02

TriWest Healthcare Alliance

Provider Data Management Report Analyst/Data Analyst

Generate matrix reports to assist management in achieving and maintaining goals.
Generate new and modify existing Crystal Reports
Research provider and facility contract data issues/errors for both internal and external customers.
Lean Six Sigma process improvement project
Generate desk procedures for staff to follow
Analyze data between Network Subcontractors and TriWest Healthcare Alliance databases
Liaise between Provider Services and Information Technology
Extensive SQL reporting for management, military treatment facilities, internal teams
Setup new ODBC connections for department
Assist in testing system enhancements and correcting issues
Responsible for hiring and managing up to 10 temporary employees in transition of Central Region provider contracts from Palmetto GBA to Wisconsin Physicians Services.
Managed the transfer of paper contracts to electronic contracts via IPD Solution Suite
Transitioned Central Region provider contracts from Palmetto GBA to Wisconsin Physicians Services.
Assisted in transition of documents from Sierra HealthCare to TriWest Direct Contracting for the states of NV and MO

Career

Rio Salado Community College

Certificate of Completion - Computer Usage and Applications