Coconino County IT
Business Application Specialist II
August 2015 — Present
Perform work of considerable difficulty creating, implementing and maintaining technical application solutions or applying appropriate technology to projects of a broad organizational scope.
Review, research and analyze business processes and user needs to develop strategies for creating efficiency and eliminating waste.
Participate in developing the vision and strategy in support of business unit technology needs.
Write technical support documentation, business requirements and use cases in support of business units.
Analyze software problems, and perform root-cause analysis on system problems.
Manage implementation of small projects.
Provide critical analysis in regard to technology solutions in support of business needs.