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Robert Smith

Robert Smith

Management Consultant

The Lab

Madison, WI

Management Consultant at The Lab

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The Lab

Management Consultant

• Providing operational analysis / leading practice / efficiency improvement consultation to senior level leaders across client corporate footprint identifying - reducing operational risk, operating costs through improved process efficiency
• Sustaining / managing relationship / communication among the Lab project team and key client team(s) from project kick- off through closure insuring both client’s expectations and project deliverables are met accurately, on time & within budget
• Conducting loss point & capacity analysis to identify logistical areas within project scope prone to waste & loss
• Responsible for process mapping, gap analysis, measures analysis, process improvement recommendations and reconfiguration plans for all customer facing and business facing functioning areas
• Using business measures / metrics operating reports & capacity modeling to monitor & report process improvement /
benefits implementation

Career medium 03
Career
Career medium 01

Enterprise Rent-A-Car

Management Trainee Intern

• Directed a summer-long plan with the intent of increasing sales at the La Crosse rental office. A small research project was conducted as well to support sales techniques used for the project
• Exceeded in sales, customer service, and marketing around the La Crosse area
• Daily tasks included renting vehicles to retail and corporate customers, managing daily financials for the office, and weekly marketing trips around the La Crosse area

Career

University of Wisconsin-La Crosse

Football

4 year letter winner
3 year starter
All-conference offensive tackle 2010
Recipient of team-voted Top Block award 2010

Career medium 03

Sears Holdings Corporation

Sales Associate

• Sold all forms of electronics in department, focused mainly on televisions and “big picture” items
• Assisted in creating floor plans that assisted in sales of products

Career

University of Wisconsin-La Crosse

Bachelor of Science (BS), Organizational Communication, General