Kwik Kopy
Production
June 2012 — Present
Robert Schrauwen
Production
Kwik Kopy
Guildford
Kwik Kopy
Precision Jewellery
Office Manager
October 2007 — April 2012
Manage office operations to ensure efficiency and productivity
90% of incoming enquiries phone based – No shopfront
Accounts receivable and collection of overdue accounts
Manage sales, orders, disputes and general enquiries.
Process sales, credits, payments and banking
Compile business sales reports
Design and source the production of marketing collateral, mail outs and promotions
Career
Harvey Norman
Sales/ Warehouse Manager
October 2006 — September 2007
New product pre-orders and promotion
Primary contact for suppliers
Stock purchasing and control
Warehouse management
Manage stock and customer deliveries
Optus
Customer Service Rep / Call Centre
October 2005 — October 2006
Customer service
High volume call centre
IT technical support
Account enquiries
Harvey Norman
Sales / Merchandising Manager
October 1998 — October 2005
Liaise with head office - Product sales and market trends
Event management - Direct marketing and training events
Marketing design and floor merchandise display
Primary contact for suppliers
Stock purchase and control
IT hardware and software sales
IT support including hardware and software upgrades
End of day reconciliation and reporting
Warehousing, deliveries and pick ups
Stock-take team management
Career
TAFE - Ryde Catering
Advanced Certificate, Hospitality Management
1992
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