Kwik Kopy
Production
June 2012 — Present
Kwik Kopy
Manage office operations to ensure efficiency and productivity
90% of incoming enquiries phone based – No shopfront
Accounts receivable and collection of overdue accounts
Manage sales, orders, disputes and general enquiries.
Process sales, credits, payments and banking
Compile business sales reports
Design and source the production of marketing collateral, mail outs and promotions
New product pre-orders and promotion
Primary contact for suppliers
Stock purchasing and control
Warehouse management
Manage stock and customer deliveries
Customer service
High volume call centre
IT technical support
Account enquiries
Liaise with head office - Product sales and market trends
Event management - Direct marketing and training events
Marketing design and floor merchandise display
Primary contact for suppliers
Stock purchase and control
IT hardware and software sales
IT support including hardware and software upgrades
End of day reconciliation and reporting
Warehousing, deliveries and pick ups
Stock-take team management