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Robert Messer

Robert Messer

Behavior Detection Officer (B.D.O.)

U.S. Department of Homeland Security,Transportation Security Administration

Racine, WI

Experienced Public Speaker, Non-Profit Director of Development, & Security Professional

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U.S. Department of Homeland Security,Transportation Security Administration

Behavior Detection Officer (B.D.O.)

Air travel is an essential part of our daily lives. Over 600 million people fly each year, not to mention the millions bags which go along with them. That's why most of the TSA's efforts are dedicated to ensuring the unthinkable doesn't happen. We screen every passenger and every bag boarding a commercial aircraft today, including international travelers arriving in the United States before they meet a connecting flight.

The TSA's team of highly trained Security Officers operates at over 700 security checkpoints and nearly 7,000 baggage screening areas each day. We use the latest technology and equipment combined with continually improving screening techniques and our other layers of security to prevent any terrorist or criminal activity.

As a BDO, I observe behaviors according to a prescribed, scientific methodology to direct effective screening where needed to prevent and deter terrorist activities.

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U.S. Department of Homeland Security, Transportation Security Administration

Transportation Secutity Officer

Air travel is an essential part of our daily lives. Over 600 million people fly each year, not to mention the millions bags which go along with them. That's why most of the TSA's efforts are dedicated to ensuring the unthinkable doesn't happen. We screen every passenger and every bag boarding a commercial aircraft today, including international travelers arriving in the United States before they meet a connecting flight.

The TSA's team of highly trained Security Officers operates at over 700 security checkpoints and nearly 7,000 baggage screening areas each day. We use the latest technology and equipment combined with continually improving screening techniques and our other layers of security to prevent any terrorist or criminal activity.

Responsible for the screening of passengers and luggage at General Mitchell International airport.

Served as a Performance Coach for the 2009 and 2010 calendar years, coaching my co workers on the technical aspects of performing security procedures in preparation for critical evaluation.

Mitigate and resolve alarms on a daily basis, referring situations to Supervisors and/or Leads only when absolutely necessary.

Actively engage passengers in the screening process by way of conversation and open-ended questions.

Respond to emergency situations and scenarios with the appropriate actions, remaining calm and in control of the situation until it isresolved, and never sacrificing the quality of security and/or access to secured areas.

Career

Wisconsin DeMolay

Director of Development

DeMolay is an organization dedicated to preparing young men to lead successful, happy, and productive lives. Basing its approach on timeless principles and practical, hands-on experience, DeMolay opens doors for young men aged 12 to 21 by developing the civic awareness, personal responsibility and leadership skills so vitally needed in society today. DeMolay combines this serious mission with a fun approach that builds important bonds of friendship among members in more than 1,000 chapters worldwide.

The Wisconsin DeMolay Director of Development works with bodies wishing to sponsor new Chapters in communities where DeMolay does not have a presence in additioon to working with existing Chapters with membership recruitment activities.

As Director of Development, I was responsible for the expansion of membership in existing DeMolay Chapters in Wisconsin, and for the creation of new Chapters throughout the state of Wisconsin.

Certified Advisor Trainer. Have modified outdated Training materials to make them computer and user-friendly and also DVD Compatible.

Developed an Advanced Advisor Training curriculum.

Developed and executed a Leadership Training Weekend (DeMolay Excitement Weekend) from scratch. This has been improved into a two-level training event with basic & advanced curriculum for teenage members.

Created two public relations videos utilizing pre-recorded public service announcements.

Created and maintained the www.widemolay.org website, including RSS news feed and state calendar of events.

Multiple speaking engagements to represent DeMolay and promote the starting of a local chapter where one does not exist.

Initiated the chapter start-up process in 3 communities within Wisconsin.

Work with chapters in membership recruitment efforts, including helping to institute a Membership Recruitment Reimbursement Program and presenting introductory presentations to potential members and their parents.

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Executive Team Leader of Assets Protection

Responsible for responding to and pursuing all issues of safeness, theft and fraud impacting a $46.5 million per year retail store. Including responding to threats and leading investigations to apprehend internal and external subjects, ensuring restitution/recovery of stolen property.

Assisted in the performance management of approximately 250 team members.

Communicated concisely via company-wide computerized reporting systems, e-mail, and formal reports to peers and supervisors.

Completed detailed reports for every incident and investigation, and reviewed reports from those reporting to me, to be submitted to my supervisor and law enforcement when needed.

Leveraged interpersonal and inter-company relationships and partnerships to achieve objectives.

Facilitated company-driven training programs that ensure a safe working and shopping environment as well as training programs that reduced yearly shortage.

Used electronic and physical surveillance techniques to recognize and monitor individuals exhibiting suspicious behaviors.

Responsible for the physical apprehension of individuals who stole or defrauded the retail store, working with local law enforcement to pursue prosecution.

Career

Securitas Security Services USA, Inc.

Account Manager/Security Coordinator

Responsible for managing the contracted secutity services of the building housing the international headquarters of Johnson Financial Group, Johnson Outdoors, and Johnson Keland Management located in downtown Racine, WI.

Communicated with Corporate Security Officer to achieve goals, meet deadlines, and improve service that was provided from contract Security Company.

Responsible for scheduling 228 weekly man-hours of security coverage at the Johnson Building to accommodate up to 8 employees.

Responsible for the physical secutity of an office building, including the day to day secutity needs as well as numerous high-profile social events hosted at the building.

Worked closely with the public, allowing access to secure areas when deemed necessary by corporate secutity, and made sure these areas remained secure via physical and electronic surveillance.

Completed reports for every incident, and reviewed reports from those reporting to me, to be submitted to corporate security and law enforcement when needed.

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Career

Carroll College

Assistant Complex Director

Carroll College

BS, Biology

Beloit Memorial High School

High School Diploma, General