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Rob Yuhas

Rob Yuhas

Deskside Technician


Plains, PA

Deskside Technician at C3i



Deskside Technician

• Provide second level desktop support for Customer Services Representatives, Executives and Distribution Center workstations.

• Support includes repairing laptops and desktops, software and hardware installations, and remote troubleshooting for the Sales Team.

• Operating System experience includes Windows XP, Vista, Windows 7, Mac OSX Snow Leopard and Lion.

• Software experience includes Microsoft Office, Adobe Photoshop, Symantec Ghost and Antivirus.

• Update software and install hardware components on desktops/laptops.

• Coordinate computer installations for customer service representatives and configuring packstations in a distribution center environment

• Assist in profile transfers and upgrades for pharmaceutical clients

• Imaging of desktops and laptops using Symantec Ghost

• Assist in the organization of assets by auditing incoming and outgoing equipment inventory

Career medium 05

Pomeroy IT Solutions

Deskside Technician

Penn State University

Business Management, Business Administration and Management, General