Field Support Engineer
March 2013 — Present
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Field Support Engineer - IFE
Supporting Qatar Airways (Airbus A330/340) at Doha International Airport.
- Troubleshooting and Maintenance of Thales Top series i5000 / i4000 / i3000 In-flight Entertainment (IFE) Systems installed on Airbus A330 / A321 / A320 / A319 aircrafts and Rockwell Collins Tailwind 560 Satellite / Live TV system.
- Coordinate complete IFE Content Creation, Uploading and Maintenance activities. Weekly & Monthly content creation, decrypting movies and uploading the IFE content packages.
- IFE Software Upload & Upgrade.