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Rita Cheng

Rita Cheng

Web Developer

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Swiftlaunch

Developer

• Developed several new features including document repositories, attachments, in-app email campaign centre, and project templates in Ruby on Rails using CouchDB
• Redesigned emails to decrease load times and SpamAssassin scores from 4 to 0.001
• Created a novel client-facing templating code engine for emails and posts
• Added contextual reminders, new help documentation, and an onboarding tutorial to
help users understand the system and remember to use it
• Redesigned reports to visualize and present new project data and success factors

Career medium 05
Career
Career medium 06

HSBC

Release Management and Testing Support Intern

• Maintained information dashboards and Sharepoint collaboration websites
• Developed a knowledge base for our team with documentation and tutorials
• Designed and developed new dashboards and sites, including a resource
management tool and new Release and Product Sharepoint pages
• Executed, wrote, and verified automated tests in QuickTest Pro
• Wrote technical documentation for existing tools, such as our weekly reporting script

Career

Indigo Books & Music Inc

Online Production Coordinator

* Coded marketing emails with HTML and CSS for compatibility with a variety of email
clients
* Created and updated webpages on Chapters/Indigo*s external website
* Worked in a close team and used JIRA to track stages of email deployments
* Handled multiple projects simultaneously to meet deadlines in a timely manner

Career medium 03
Career
Career medium 03

CAP Youth Internships

Lab Supervisor and Technician

* Supervised computer lab and diagnosed and solved problems encountered by lab patrons
* Provided one-on-one training for lab visitors, teaching basic computer skills
* Gave a presentation on web design and usability to other youth interns

Career

University of Victoria

Bachelor of Science (B.Sc.), Computer Science

University of Waterloo